If you wish to return your items, please contact us within 30 days of purchase. If the goods require collection, we will arrange to collect them from the address to which they were delivered. However, a collection fee may apply if you’re returning products that are neither faulty nor damaged. Your refund will be processed once the product is returned to our warehouse and thoroughly inspected. We will coordinate with you to schedule a convenient time for collection.
Our delivery team handles your products with care. Upon receiving your delivery, please inspect the product to ensure your satisfaction before making any alterations (such as drilling or fixing to a structure). Once altered, we cannot accept returns. In the unlikely event that your products arrive damaged, we will resolve the issue. Contact us, and let us know if you would like a replacement or a full refund.